Shipping & Delivery Policy | Cabana Miami

Last updated: 3/31/2025

Shipping Methods & Timeframes

At Cabana Miami, we take great care to ensure your luxury furniture arrives safely and on time. We offer the following shipping methods:

Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days (additional fee applies)
White Glove Delivery: 7-10 business days (includes in-home delivery, assembly, and packaging removal)
Custom & Made-to-Order Items: Typically ship within 4-6 weeks from order confirmation

Please note that shipping times may be affected by weather conditions, holidays, or other unforeseen circumstances.

Shipping costs vary based on product size, weight, and delivery location:

Standard shipping: Calculated at checkout based on product dimensions and weight
Expedited shipping: Additional fee calculated based on product specifications
White Glove Delivery: Starting at $350, calculated based on location and item specifications
For accurate shipping costs, please proceed to checkout or contact our customer service team

We ship our luxury furniture worldwide to bring the Cabana Miami experience to customers around the globe.

International shipping costs are calculated at checkout based on destination and package dimensions
Import duties, taxes, and customs fees are the responsibility of the recipient
International delivery times typically range from 2-4 weeks depending on the destination
We work with trusted international shipping partners to ensure your furniture arrives safely

All international shipments are fully insured against damage during transit.

We want to keep you informed every step of the way during the shipping process.

Once your order ships, you will receive a confirmation email with tracking information
You can track your order by logging into your account on our website
For White Glove Delivery, our delivery team will contact you to schedule a convenient delivery date and time
Please inspect all items at the time of delivery and note any damage on the delivery receipt

While we strive to deliver to all locations, there may be some restrictions:

Remote or difficult-to-access locations may incur additional delivery fees
Certain areas may require special delivery arrangements
For deliveries to islands, mountains, or other challenging locations, please contact our customer service team for assistance

Our payment and shipping policies are designed to provide you with a seamless experience:

Full payment is required before shipping for all orders
For custom orders, a 50% deposit is required to begin production, with the remaining balance due before shipping
Shipping costs are non-refundable unless the cancellation is due to our error
If you refuse delivery without prior authorization, you will be responsible for the return shipping costs

If you have any questions about shipping or delivery, please contact our customer service team:

Email: info@cabana-miami.com
Phone: 305-915-9488
Hours: Monday - Friday, 9am - 6pm EST

Thank you for choosing Cabana Miami!

We appreciate your business and look forward to delivering your luxury furniture.